UW Position -- Information Technology Service

The UW Information Technology Service Center is currently hiring for training beginning November 22, 2010. We are looking for students with a passion for technology and helping others, to provide customer support for over 80,000 University of Washington students, staff, faculty, and affiliated customers. We provide tier-one computing and communications support answering technical questions, assisting with account administration, and routing callers to University departments, faculty, and staff.

Qualifications:
Students should have a desire to work with people of diverse backgrounds, be able to analyze, diagnose, and troubleshoot simple to complex technical computing issues as well as be able to solve problems on their own.

Responsibilities:
Student employees provide first-level support via phone, email, and in person for University systems.

Gain Experience:
Students build customer service, technical, and computing experience in a professional office environment. Opportunities are available to gain leadership experience, expand programming skills, and work on projects to enhance their resume or portfolio. After graduating, several of our student employees have become employed by highly competitive companies such as Microsoft, Amazon, Google, and the University of Washington.

Scheduling:
We offer flexible scheduling where students are able to work 10 to 19.5 hours a week while in class. During the summer quarter and quarter breaks, students are able to work up to 40 hours per week.

Location:
Our office is located at the UW Tower on the corner of NE 45th Street and Brooklyn Avenue NE. We are open Monday through Friday, 8 am to 8 pm and on Sunday 1 pm to 8 pm.

Online Applications:
Applications are accepted year-round via our online application. No phone calls please.

To view the full job description and submit an application online, please visit: http://www.washington.edu/uwit/employment/sjobs.html.