Peer Associate

DEPARTMENT: The Career Center
JOB TITLE: Peer Associate
JOB TYPE: Campus Hourly or Work-Study

BASIC FUNCTION AND RESPONSIBILITY:
• Create a welcoming environment at The Career Center. Provide front line assistance to students, alumni, employers, and others regarding Career Center procedures, resources, and services and make appropriate referrals to related resources available on campus and beyond. Help those who use The Career Center become more confident about careers, graduate school, and job search.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
• Greet visitors to the Center in person; answer and direct incoming telephone calls using a multi-line system.
• Respond to questions about the Center’s services, resources, policies, procedures, and fees; give out appropriate materials; provide referrals to other resources on the UW campus and beyond.
• Provide orientation tours to groups visiting the Center.
• Assure that students check in with C3M as they arrive for interviews, appointments, and workshops; provide check in assistance when necessary.
• Notify recruiters of interview cancellations and give messages as necessary.
• Schedule appointments using Microsoft Outlook’s calendaring system; ensure that appointment reminders are sent via email.
• Assist clients with access to campus recruiting and HuskyJobs online job listing services.
• Handle inquiries regarding credential file letters and file requests in person and by telephone, and take appropriate action.
• Assist with opening the office in the morning and closing the office at the end of the day.
• Monitor the office during evening Employer Information Sessions.
• Make sure the Center’s lobby, front desk, and storage areas remain organized and clean.
• Help out with special events such as career fairs.
• Assist Center staff with special projects such as recruiting employer panelists, creating new workshops, producing online workshops, designing bulletin boards, etc.
• Complete assigned administrative tasks such as data entry, word processing, photocopying, filing, and processing mail.
• Other duties as assigned.

QUALIFICATIONS:
• Undergraduate or graduate student.
• Genuine interest in helping fellow students achieve success.
• Ability to communicate and connect with students, alumni, employers, and faculty from diverse backgrounds using a friendly and courteous attitude.
• Capacity for tact, diplomacy, discretion, and confidentiality.
• Detail-oriented and conscientious when completing tasks.
• Committed to showing up for assigned shifts; reliable and dependable.
• Flexible, adaptable, and good team player.
• Enthusiasm, motivation, and the ability to take initiative.
• Proven customer service experience a plus.
• Sense of humor a plus.
• Have attended at least three quarters at the UW prior to start date, preferably.

TIME COMMITMENT, TRAINING, AND SALARY:
• Must be available 10 to 19.5 hours per week.
• Attendance at week-long training in late September prior to autumn term is required.
• $9.50 per hour.
• Appointment is for the 2011-2012 academic year, with possible extensions through the summer.

TO APPLY:
• Submit a resume and cover letter to: Briana Keller / The Career Center / Box 352810 / 134 Mary Gates Hall / Seattle, WA 98195
• Application deadline is May 24, 2011.